Effective Date: January 9, 2023

This Acceptable Use Policy (“Policy”) governs your use of Seeker (“Service”) and any related services provided by Seeker Worldwide, Inc. d/b/a Seeker (“Company,” “We,” “Us,” or “Our”), including white-labeled solutions, custom deployments, and integrations offered to third parties (“Client(s)”).

By using the Service, you agree to comply with this Policy. If you do not agree, you may not use the Service.

1. General Acceptable Use Requirements

To ensure a safe and lawful environment, you agree to the following conditions when using Seeker:

  • You will only use the Service for its intended purpose of digital engagement.
  • You will comply with all applicable laws and regulations, including copyright, privacy, and intellectual property laws.
  • You will respect the rights of Seeker, Client(s), and other users when submitting and sharing content.

2. User-Generated Content (UGC) Requirements

Seeker allows users to submit content, including photos, videos, text, and other materials (collectively, “User-Generated Content” or “UGC”). By submitting UGC, you agree to the following:

2.1 Ownership & Rights to Submit

  • You must own the copyright to any UGC you submit or have the legal authority to grant Seeker and Client(s) the rights to use it.
  • By submitting UGC, you confirm that you hold all necessary rights, licenses, and permissions required for its use.
  • You may not submit content that infringes third-party copyrights, trademarks, privacy rights, or other intellectual property rights.

2.2 License to Use UGC

By submitting UGC to the Service, you grant Seeker and the associated Client(s) a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:

  • Use, copy, modify, distribute, publicly display, and create derivative works from your UGC.
  • Feature your UGC in marketing, advertising, promotions, and commercial materials.
  • Share your UGC with third-party partners and affiliates of Seeker and/or Client(s) for promotional use.

This license remains valid even if you delete your UGC or discontinue use of the Service.

2.3 Content Restrictions

You may not submit or distribute any UGC that:

  • You do not own or have the legal right to use.
  • Contains deceptive, defamatory, obscene, or offensive material.
  • Promotes violence, hate speech, illegal activities, or discrimination.
  • Contains false or misleading information about a product, brand, or service.
  • Includes unauthorized third-party trademarks, logos, or copyrighted material.

Seeker and Client(s) reserve the right to remove any UGC that violates this Policy or is deemed inappropriate at their discretion.

3. Children in User-Generated Content (UGC)

3.1 Parental or Legal Guardian Consent Required

If you submit photos or videos that include children under the age of 18, you must have the explicit consent of a parent or legal guardian before submitting the content.

3.2 No Personally Identifiable Information (PII) of Minors

Do not include a child’s full name, address, school, or other personally identifiable information in UGC submissions.

3.3 Compliance with Child Protection Laws

By submitting UGC featuring minors, you confirm that:

  • You have obtained all necessary permissions from the child’s legal guardian.
  • The content does not violate any child protection laws, including COPPA (U.S.), GDPR-K (EU), or other applicable regulations.
  • The content does not depict a child in an inappropriate, unsafe, or exploitative manner.

3.4 Removal Requests

If a parent or guardian requests the removal of UGC featuring their child, Seeker and Client(s) will make reasonable efforts to remove the content, but previously published materials may not be altered or removed retroactively.

4. Email Communications & Marketing Consent

4.1 Opt-In to Communications

By signing up for or using the Service, you acknowledge and agree that:

  • You consent to receive communications from both Seeker and the Client(s) associated with the Service.
  • These communications may include transactional emails, service-related notifications, promotional content, and marketing offers.
  • Seeker and the Client(s) may use your email address to provide updates, promotions, or personalized offers related to their offerings.

4.2 Managing Preferences & Opting Out

  • You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in an email.
  • Service-related emails (such as confirmations, updates, or security notices) are mandatory and cannot be opted out of.
  • Seeker and Client(s) will handle your email information according to their respective Privacy Policies.

5. Prohibited Activities

You may not use Seeker to:

  • Violate any laws or regulations, including intellectual property and privacy laws.
  • Upload malware, viruses, or other harmful code intended to disrupt the Service.
  • Engage in harassment, abuse, threats, or hate speech against any individual or group.
  • Attempt to gain unauthorized access to another user’s account, Client accounts, or Seeker systems.
  • Exploit the Service for fraudulent, deceptive, or unethical purposes.
  • Use bots, automation, or scraping tools to extract data or manipulate engagement.

Seeker reserves the right to investigate violations and take action, including account suspension or termination.

6. Consequences for Violations

If you violate this Policy, Seeker may take one or more of the following actions, at our sole discretion:

  • Remove your UGC from the platform.
  • Suspend or terminate your account without prior notice.
  • Report violations to Client(s), authorities, or law enforcement if applicable.
  • Pursue legal action against serious violations, including intellectual property theft or fraud.

Seeker is not liable for any loss, damage, or legal consequences resulting from your misuse of the Service.

7. Privacy & Data Usage

Your use of Seeker is subject to our Privacy Policy, which governs how we collect, store, and use your personal information. By using the Service, you acknowledge that:

  • UGC submitted to Seeker may be publicly displayed on websites, marketing materials, and third-party platforms.
  • Client(s) using Seeker may collect and store UGC for their own marketing purposes.
  • You may request removal of certain UGC by contacting the Client(s) directly, though previously published content may remain accessible.

8. Modifications to This Policy

Seeker reserves the right to modify this Acceptable Use Policy at any time. Changes will be communicated via email or posted on the platform. Your continued use of the Service constitutes acceptance of any updates.

9. Contact Information

If you have questions about this Policy or need to report a violation, contact us at legal@seeker.io.